Like other councils and public bodies, our frontline services are currently responding to extra public enquiries and demands which people have held off raising during the pandemic. We’d like to thank the community for your patience and understanding as we work through these as quickly as possible.
If you have a basic enquiry about council services, or wish to apply, report or make a payment, then please #ThinkBeforeYouDial and check first on the council’s website before phoning up –
www.rbwm.gov.uk/home/apply-pay-report – because you might be able to find your answer more quickly and there’s also the option to access many council services simply and conveniently online, including:
✔️ Paying invoices or bills
✔️ Changing your address for council tax
✔️ Notifying of change of circumstances for benefits
✔️ Reporting potholes, fly-tipping, grass verges, overhanging vegetation
✔️ Applying for parking permits/visitor vouchers
✔️ Challenging parking tickets
✔️ Ordering a new bin or sacks
