Tesco Status

[Cookham v Coronavirus]

From Thursday 19 March we will start to implement the following changes:
    
To ensure more people have access to everyday essentials, we are introducing a storewide restriction of only 3 items per customer on every product line, and removing multi-buy promotions.

In order to allow Tesco colleagues to focus on stocking shelves, helping to provide the essential groceries you are looking for and to avoid waste, we will close all meat, fish, deli counters and salad bars.

To be able to ensure our stores are clean, that we can replenish stock, and allow our colleagues to rest, we will change our trading hours with all stores closing at 10pm.

To ensure we are doing everything possible to reduce the risk of infection for both our customers and colleagues, we will be introducing some distancing measures at the checkout and, to make it swifter, invite customers who can, to pay by card.

To help free up slots for the more vulnerable, such as our elderly customers and those who are self-isolating, we are encouraging customers who shop online or choose Click+Collect for their grocery home shopping, to prioritise shopping in-store where possible.

To ensure our more vulnerable and elderly customers can shop in-store, we will prioritise one hour every Monday, Wednesday and Friday morning between 9-10am (except in our Express stores) and ask that you respect this.
    
Tesco store colleagues can't work from home and a good number of them will need to respond to personal or family challenges connected with dealing with COVID-19. So we would please ask that you understand the challenging environment in which we are all working. If you do go in-store and want to say thank you, then I'm sure they'd appreciate it.

So, if you could help us by limiting demand of essential items and allowing us to focus on the core needs of our customers – we are confident that we can continue to feed the nation. We are delivering food daily to our stores, but this is a very challenging time and we will only get through this if we work together.
 
From today (19 March), Tesco shoppers can only buy three items per customer on every product line, while multi-buy promotions will no longer be available.

Similar to other supermarkets, Tesco is closing all meat, fish and deli counters, as well as salad bars, to help avoid any waste and allow staff to focus on stocking shelves.

Tesco is also changing its opening hours, with all stores now closing at 10pm to ensure staff can replenish stock and keep everything clean.

Distancing measures are being introduced at checkouts to try and reduce the risk of infection to both customers and colleagues.

Tesco is trying to help vulnerable and elderly customers by allowing them to exclusively shop in store (excluding Express stores) between 9am and 10am every Monday, Wednesday and Friday.

The supermarket also encourages those who can safely leave the house to shop in store instead of using home deliveries or Click+Collect, so more slots are available for those who need them.