Secrets - Maidenhead reviews

Review added 30/08/2013 17:22 by Bagheera

My wife bought a handbag described as "all leather" on 1 June.

A couple of weeks ago the strap fell off. She found it was not leather at all but plastic.

when she tried to return it she was told she had no rights as they only offer a 30 day warranty.

This is of course rubbish (as is the bag) because if the goods were faulty at outset the retailer is legally obliged to rectify the problem and as it is less than six months old the onus is on them to prove it was not faulty, not for the purchaser to prove it was.

So I suggest you avoid Secrets if you do not want to be denied your rights.