Monkey Island Lane
Review added 11/07/2015 14:07 by JohnWent there last weekend with relatives. Gorgeous evening, sitting by the Thames. An ideal setting and the place was heaving.
Review added 10/07/2015 20:01 by Kerry BoltonThe setting is lovely. The food appalling. Staff ok, none english so had abit of difficulty. No vegetarian , 1 option, despite saying on booking. We were mislead, our friends thought it was a premier restaurant. It's a riverside cafe. Nightmare to find, postcode takes you to the monkey island hotel. Do yourself a favour, don't bother.
Review added 09/04/2015 00:37 by Hattie1 star for the setting, by the river. No stars for the terrible service, poor staff attitude, and mediocre food.
Review added 01/04/2015 14:21 by Anon 2Similar experience to Anon.My wife and I together with two friends arrived at 9pm on the 28th to find the place closed even though we had made a reservation over 3 weeks ago! We had booked with a prepaid voucher from Travelzoo,whose terms and conditons make the New Testament look like a quick read,be warned.Subsequently I sent a 'text' to the Brasserie for an explanation only to be met with an auto-reply.All in all a very poor experience and an abject example of how NOT to treat your customers.
Review added 27/03/2015 17:21 by anonWe arrived today, for lunch having made a reservation 2weeks ago. On arrival we found the the place closed and the Builders in! On leaving another set of diners arrived also with a reservation!,
Review added 06/08/2014 22:06 by RachelFirst visit and it was lovely :) we will return often and tell our friends ! The manager Chris was very professional and made our evening very comfortable - we are very fussy when it comes to dining out and this place is a true find ! We were seated outside by the river , thought I was in cala dor majorca :) I hope that the standards don't drop as it's hard to find great places to spend an evening
Review added 15/09/2012 12:01 by AlfieHI All, Just a quick note to let you know we are now open all year round. As of October we will open for lunch and dinner, Friday, Saturday and Sunday. I hope some of you have had a chance to try the Brasserie since we took over here 6 months ago. Please feel free to swing by on any of those days for a coffee on us if you'd like to check us out. Best wishes. Alfie
Review added 07/06/2012 18:30 by Col, Ian and MickHi Alfie, We were the guys who ate your crunchy nut cornflakes on a cold and rainy Sunday morning. Just to say thanks and that the impromptu stop your generosity, friendliness and conversation will remain as a highlight of our 3 men in a boat trip to Oxford. We finished in four and a half days by the way. We will definitely make time to visit for a proper meal (don't worry we will pay for this one) and bring you a box of crunchy nut cornflakes!
Review added 18/05/2012 19:34 by two monkeysWe had been here a 6 years ago just before we got engaged. Today we passed by today decided to go back and try it again. Wow the food was AMAZING, so much better than I remembered. But best of all we met the owner who was one of the most interesting and warm managers we have come across. Well done Riverside Brasserie!
Review added 01/05/2012 18:55 by anonJust a quick note to let everybody know that our new website is now live, just click the link above. I have reduced the prices by over 15% on everything. I know we are still pricey but if you try us I hope you think we're worth it. If not let me know and I'll charge accordingly. Thank you to everybody who has posted such kind words on here. Hopefully see you soon. Best wishes. Alfie
Review added 22/04/2012 08:15 by Chris & jennyAlfie I have been more than impressed with the way you have 'put things write'. We have not tried your restaurant yet but the way you have handled the criticism has inspired us to visit. We run a small business and understand that some times you will get complaints but it is the way you deal with them that matters most.
Review added 21/04/2012 22:37 by anonThanks for your comments Mark, I am planning an update to the website in the next few days. I will endeavour to put a guide price on the food, meanwhile, if you and your family would care to join us for lunch any Sunday, let me know 01628 780 553 and I'll make sure you get two courses for £19.50. Thanks again for your comments and hopefully see you soon. Best wishes. Alfie
Review added 19/04/2012 17:14 by markFirst of all Alfie let me congratulate you on your honest and open approach, if other establishments followed your lead the dining experiences in the Maidenhead – Windsor area would benefit. We have dined at your establishment, but quite a few years ago, we only live 3 minute away but have been put off by the bad reviews. What I find very useful when thinking off going back to a venue we have been to before, or trying a new one, is evaluating the prices, against what you may be getting ambience and location wise. We decided on Eater Weekend to go for a family Sunday Lunch, checked a few establishments we have used before and we were pleasantly surprised to find that the Crazy Bear at Stadhampton did a 2 course Sunday Roast for £19.50, great value, superb meal. My point here is unless you publish your prices on your website many people might think twice about making a booking, as they do not know what they are in for!
Review added 18/04/2012 19:09 by AlfieIn answer to the reviews below. My name is Alfie and I am the owner of the Riverside Brasserie. Just wanted to come on here and sincerely apologise to all below who did not enjoy their experience at the Brasserie. Unfortunately I was away on business all last summer and left the brasserie in the hands of a manager. I take full responsibility though and don't want to use this as an excuse. I would love you all to try us again. I have put the prices down this year and although pricey they're more manageable. The service, I promise, is now excellent. Please get in touch so you can at least join us for a glass of Champagne by the river by way of an apology. Sincerely yours, Alfie
Review added 16/08/2011 10:34 by PeterFood was excellent but service was not.
Review added 28/05/2011 11:01 by anonAgree with some of the other comments. We had lunch a couple of weeks ago and the meal was let down by the service. The last time we were there Heston Blumenthal owned it and the service was superb.I remember a petite Frenchwoman with those oh so stylish glasses and she kept the place running on the ball. Currently the new owners have two well meaning girls who are very plesant but once the restaurant had more than 10 covers they seem to lose it.
Review added 27/08/2010 15:43 by anonAgree with other reviews. This place offers good food but is way over priced. Just had a two course lunch with mains at £24.50 each for a plaice. With Starters and a single glass of wine each the bill came to over £95. If we had had coffee and a desert your looking at another £25 with service. The service is not that exceptional and you feel the staff are not that well trained and do not spot that you have not got the correct cutlery to eat your meal etc and make no attempt to tidy up your table properly after each course. They could also look smarter. Top notch prices but not a top notch experience.
Review added 23/07/2010 23:33 by anonWanted to go somewhere a little special for my boyfriend's birthday but was so disappointed. Was shown to a table, waited nearly 10 minutes to be asked if we wanted a drink. Stale bread arrived with a pat of butter, but we had no bread plates or knives.
Review added 04/05/2010 17:26 by anonStrange setting, but riverside, good wine, good food but way overpriced! Love the chips, they are unique.